Please submit these logs to your Local ESET Office and they will be able to advise on next steps and investigate the issue for you.

Once you are running the latest version (if not already) please can you capture logs as per the instructions in the following KB. Hi help us investigate this issue please can you make sure you are running the latest version of ESET Endpoint Security / Antivirus for Mac or ESET Cyber Security / Cyber Security Pro. I switched to interactive mode and allowed each connection but they seem to be never ending so the call fails before I can allow them all, there is also no option to remember the action as a rule like on Windows, just 'apply action' or 'temporarily remember'. TCP&UDP, all ports, all IPs, both directionsīut still Teams will not work properly, as soon as I disable EES firewall it works perfectly. Applications/Microsoft Teams.app/Contents/Frameworks/Microsoft Teams Helper.app Fast, powerful anti-malware protection for your Mac, whether you're browsing, working or gaming online. I am having the same issue here, I have tried setting rules for: Download essential protection with award-winning antivirus.

I appreciate that it is not possible to track all third party apps but given the popularity or Office 365 and the current need for Teams is there a way to request that the engineering team can track this one? It is beyond us to have a list of all 3rd party applications where the communication is initiated from outside and maintain the rules for them. In automatic mode, all outbound communication is allowed and all non-initiated inbound communication blocked, hence a rule for Teams may need to be created. We assume that Teams has been updated and now works in the way that a connection is initialized by the server. Ultimate protection is strengthened by ESET’s cloud-based reputation system called ESET LiveGrid.The firewall logic has not changed over years. Based on artificial intelligence, the advanced technologies that comprise ESET Cyber Security Pro are capable of proactively eliminating infiltration by viruses, worms, trojan horses, spyware, adware,rootkits and other Internet-borne attacks without hindering system performance.ĮSET Cyber Security products focus on effective detection of yet unknown malware by utilizing advanced Heuristics, generic signatures and genetic technology and are engineered with low memory usage and minimal notifications to protect Macs while keeping them running at peak performance. The result is an intelligent system that is constantly on alert defending your computer against attacks and malicious software.ĮSET Cyber Security Pro is a complete security solution produced from our long-term effort to combine maximum protection and a minimal system footprint. The most recent version of the ThreatSense scanning engine, combined with Email client protection, Personal firewall and Parental control, utilizes speed and precision to keep your computer safe. ESET Cyber Security Pro represents a new approach to truly integrated computer security.

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